Shipping policy

1. In-stock Items (Limited Collaboration Items) For Customers in Japan

• Items will be shipped from a warehouse in Japan.
• Shipping fee: Flat rate of ¥1,700 tax included, nationwide in Japan.
• Orders are usually shipped within 3 to 5 business days after order confirmation.

2. Made-to-order Items For Customers in Japan

• Items will be shipped from an overseas or domestic partner factory.
• Shipping fees are automatically calculated at checkout.
• The estimated delivery schedule can be confirmed in the “Shipping Method” section at checkout.
• If customs duties or import taxes are incurred, they will be the customer’s responsibility.
• After the item is completed, we will send you an email with shipping and tracking information.

3. When Purchasing In-stock Items and Made-to-order Items Together For Customers in Japan

• In-stock items and made-to-order items cannot be shipped together, so they will be shipped separately and charged separately for shipping.
• Because shipping schedules and shipping origins differ, please check the product type on each product page before purchasing.
• Made-to-order items will be shipped from an overseas or domestic partner factory.
• Shipping fees for made-to-order items are automatically calculated at checkout.
• The estimated delivery schedule for made-to-order items can be confirmed in the “Shipping Method” section at checkout.
• If customs duties or import taxes are incurred, they will be the customer’s responsibility.
• For made-to-order items, we will send you an email with shipping and tracking information after the item is completed.

4. Preorder Items For Customers in Japan

• Shipping fee: Flat rate of ¥1,700 tax included, nationwide in Japan.
• The estimated shipping date shown on the product page or elsewhere is only an estimate.
• Preorder items can only be paid for by credit card or Shop Pay.
• Latest updates and details will be announced on X.

5. In-stock Items (Limited Collaboration Items) For Overseas Customers Excluding the United States

• Please set the currency to JPY when purchasing.
• When you add an item to your cart, the Buyee international order cart will open.
• Please click “Add to Cart” on the Buyee screen to add the item.
• In addition to the domestic shipping fee of ¥1,700 tax included, the international shipping fee specified by the partner service will apply.
• Available regions and restrictions can be confirmed on the product page and the partner service website.

6. Made-to-order Items For Overseas Customers Including the United States

• Items will be shipped from an overseas or domestic partner factory.
• Shipping fees are automatically calculated at checkout.
• The estimated delivery schedule can be confirmed in the “Shipping Method” section at checkout.
• If customs duties or import taxes are incurred, they will be the customer’s responsibility.
• After the item is completed, we will send you an email with shipping and tracking information.

7. When Purchasing In-stock Items and Made-to-order Items Together For Overseas Customers Including the United States

• In-stock items and made-to-order items will be shipped separately and charged separately for shipping.
• For in-stock items, the domestic shipping fee of ¥1,700 tax included and the international shipping fee charged by the partner service will apply.
• For in-stock items, please use the Buyee international order cart on the product page.
• Made-to-order items will be shipped from an overseas or domestic partner factory.
• Shipping fees for made-to-order items are automatically calculated at checkout.
• The estimated delivery schedule for made-to-order items can be confirmed in the “Shipping Method” section at checkout.
• If customs duties or import taxes are incurred, they will be the customer’s responsibility.
• For made-to-order items, we will send you an email with shipping and tracking information after the item is completed.

8. Preorder Items For Overseas Customers Excluding the United States

• Please set the currency to JPY when purchasing.
• When you add an item to your cart, the Buyee international order cart will open.
• Please click “Add to Cart” on the Buyee screen to add the item.
• In addition to the domestic shipping fee of ¥1,700 tax included, the international shipping fee specified by the partner service will apply.
• Available regions and restrictions can be confirmed on the product page and the partner service website.
• The estimated shipping date shown on the product page or elsewhere is only an estimate.
• The listed estimated shipping date refers to the estimated shipping date to the partner warehouse.
• Preorder items can only be paid for by credit card or Shop Pay.
• Latest updates and details will be announced on X.

9. Preorder Items For Customers in the United States

• Please set the currency to USD when purchasing.
• Shipping fees can be confirmed at checkout.
• Preorder items can only be paid for by credit card or Shop Pay.
• Latest updates and details will be announced on X.

Estimated Shipping Schedule

• In-stock items: Usually shipped within 3 to 5 business days.
• Made-to-order items: Shipped after production is completed.
• Preorder items: Please check the estimated shipping date shown on the product page or elsewhere.
• Delivery may be delayed due to weather, traffic conditions, customs clearance, warehouse processing, or other circumstances.

⚠ Important Notes

• The product type is stated on each product page.
• Please check the product type on the product page before purchasing.
• If multiple items are ordered, they may be shipped separately.
• We do not ship to PO Boxes.
• If redelivery is required due to an incorrect address or refusal to receive the package, the customer will be responsible for any additional costs.
• Customs duties, import taxes, customs clearance fees, and similar charges are generally the customer’s responsibility.

Contact

If you have any questions, please contact us through our contact form.